Hello , Thank you for contacting me and scheduling a photo shoot! I look forward to working with you and helping you market your properties. Please take a moment to read through the below information so you know what to expect when hiring me as your real estate photographer as we all do things differently. You'll find info about cancellations/reschedules, photoshop, weather, photo copyrights and your login information for my website. Scheduling Appointments Please reach out to me via email/phone to schedule photo shoots. Appointments are booked on a first-confirmed basis and I generally book out ~5 days in advance. To ensure you are able to schedule photos on the day of your choosing, please plan on notifying me a week prior to the requested scheduling date. Do You Stage? Please note that although my full-time job is taking photos of homes, I unfortunately am not a stager/decorator/home cleaner. All properties should be photo-ready when I arrive. I highly recommend a professional home staging consultation prior to photography, as home stagers know how to get a property picture perfect! Due to liability of potentially damaging furniture, flooring, walls, decor, etc, I do not move furniture, treadmills, kitchen appliances, dog crates, etc. I also do not touch bathroom supplies so please be sure your client has removed all personal hygiene items from showers and bathtubs. If I notice a pillow on a bed isn't sitting correctly or a mattress is showing, I will try to make it look as best as possible, but overall the property should be ready to go when I arrive. If you need a recommendation for a stager who can provide inexpensive staging consultations for occupied properties let me know, I would be happy to pass along a name! Do You Photoshop? Due to the popularity of "photoshop", it is expected sometimes that grass be greened, photos are removed that the seller left out, or walls that show bad paint touchups are corrected by me on the computer. This unfortunately is not a service I provide as I run my business with ethics in mind and whatever a buyer will be seeing in person, is how the photos are delivered. If you are at all worried about a client adding decor items that you might not want in the photos, I advise you make a quick run-through with them prior to my arrival. Additionally all home repairs should be completed and in photo-ready condition. What Can I Tell My Seller? -== EXCLUSIVE TO UEP CLIENTS =-- With the help of RESA (Real Estate Staging Association, Dallas Chapter) I have come up with room-by-room tips on preparing a home for real estate photography. Please feel free to share this with your clients: http://www.PrepMyHomeForSale.com Cancellation / Reschedule Policy I understand how dynamic the real estate industry is and things can change in an instant! However, I respectfully ask for 24-hour notice to cancel or reschedule photo shoots. Within the 24-hour window, a cancellation fee of $75 will be assessed. If I arrive at the property to find the shoot is cancelled (or I am denied access to the property), 100% of the quoted shoot amount will be assessed. A reschedule will then be billed as a completely new photo shoot. I do not foresee any reason to assess fees as communication between us will be open and current. Rescheduling Due To Weather Photo shoots will continue as scheduled as long as it is not physically raining. If rain is present, we can shoot the interior as the seller has probably put a lot of hard work into getting it ready for the scheduled shoot. I will then return for exterior photos at the earliest day possible where the weather cooperates. Another option is we can reschedule the entire shoot to my next available appointment. (No reschedule fees will be assessed for inclement weather.) Your Account On My Website I have created an account for you on my website and scheduled our photo shoot which should have sent email notifications your way. I handle all scheduling and delivery of photo shoots through my website. You can create a password for your new account by visiting: In the future, to login you'll use your email address and new password at: https://uep.viewshoot.com Paying for Photo Shoots Once logged in, you'll see your scheduled shoot listed. You can click on the address for the shoot to go to the Details page. This is where your photos and download links will be accessible once the shoot is completed and payment has been made. I accept payment directly on my website via Credit Card by clicking any of the red Pay buttons, or I can swipe a credit card at the property on the day of the shoot. When the photos are edited, they will be posted to your account for viewing however the download links and virtual tour links will not be accessible until payment has been made in full. (Although your photos will be accessible from your account on my website, you'll also receive a Summary email for each photo shoot for your convenience that will have direct download links to the photos and virtual tour links.) How Much? The cost for 25 photos + virtual tour links is $159+tax. You can find my pricing and all of the services I provide on my Pricing page on my website: http://www.UniqueExposurePhotography.com/#pricing I accept payment through my website via Credit Card as mentioned above, I can swipe a credit card at the property, I can take a credit card via phone or I can accept a check at the property. When Do I Get The Photos? My turnaround time for having the photos ready is 24-48 hours. It's almost always sooner! However due to technology and my workload at the given time, I may need the 48 hours to be sure I return back a quality product. Can You Access Properties Without Me? I have Supra Access so if there is ever a time when the homeowner will not be present and you will be not be at the property, I can access the property as long as I am given the 7-digit CBS code for the Supra Box at the home. Copyright / Ownership of Photos By booking an appointment, you are paying for appropriate licensing to utilize the photos to market the sale of the property. In photography, the photographer almost never gives up copyright of the photos to another individual. Purchasing the photos gives you the ability to market the property via photos on Facebook/Realtor.com/MLS/etc. Please note that in the unlikely event the listing is canceled, you do not have the appropriate permissions to re-sell the photos. If a new listing agent contacts you about using the photos, please have them contact me. They may purchase the photos from me, only after I receive explicit permission from you that you don't mind that the transaction takes place. Trip Fee My standard coverage area hovers around Dallas/Collin County. The following cities/areas trigger a trip charge of $50+: (Service area is subject to change at my discretion and some locations are unfortunately too far out of my coverage area to be placed on my schedule. Properties located in outer areas will be examined on an as-needed basis. *Fort Worth locations East of 820 will not be subject to trip fee.) Thank you for trusting me to help you market your property! As you know, photos are very important as the majority of buyers look online to view homes. I look forward to a successful business relationship with you!